Admission & Membership Policy

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Admission & Membership Policy *

Identification

  • Entry is strictly for guests aged 18 and over.

  • All guests must present valid photo ID for scanning via our “IDscan” system.

FAILURE TO COMPLY WILL RESULT IN REFUSAL OF ENTRY.

  • Successful ID verification entitles guests to Standard Membership of the venue, as per our licence requirements.

  • Membership data is stored indefinitely; members can cancel at any time, and all data will be permanently deleted.

  • For ID-related assistance, email idsupport@idscan.com.

Search Policy

  • Searches will be conducted on entry and at any time during your visit if deemed necessary for safety.

  • All searches are performed by security staff of the same gender as the guest.

  • Refusal to be searched will result in denial of entry or removal from the premises without refund.

Drugs Policy:

  • We have a zero-tolerance approach to drugs.

  • Anyone suspected of using, possessing, dealing, or soliciting drugs will be searched and ejected without refund.

  • If drugs are found, the guest will be detained and the matter reported to the police.

Weapons Policy:

  • Any guest found in possession of an offensive weapon will be detained and reported to the police.

Entry Refusal

  • Management reserves the right, at its sole discretion, to refuse admission or remove guests at any time.

  • Guests who appear intoxicated, act aggressively, or behave inappropriately will be refused entry or service without refund.

  • We encourage all guests to drink responsibly.

Refund & Cancellation Policy

  • Please refer to individual ticket listings for details on refunds and cancellations.

Photography & Recording

  • Personal photography is permitted for private use only.

  • Unauthorised filming or photography is strictly prohibited; violations may result in confiscation of equipment and removal from the venue.

  • Promotional, commercial, and media recording may take place within the venue. By entering, you consent to the use of your image and likeness for any purpose in all media formats.

Lost Property

  • Lost items will be stored for a maximum of 30 days.

  • If you believe you have lost an item, please contact events@brixtonstoreys.com with details.

Data Protection & GDPR Compliance

  • Brixton Storeys is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

  • Membership and ID data collected during entry is stored securely and used solely for membership verification, legal compliance, and safety purposes.

  • We retain personal data only as long as necessary for these purposes, and members can request deletion of their data at any time by contacting us.

  • We will never share your personal information with third parties for marketing purposes without your explicit consent.

  • For more information on how we handle your data or to make a data access or deletion request, please contact us at events@brixtonstoreys.com.

CCTV & Video Surveillance

  • For the safety and security of all guests and staff, Brixton Storeys operates CCTV surveillance throughout the venue.

  • CCTV footage is recorded and stored securely and used solely for crime prevention, safety, and compliance with licensing regulations.

  • Recorded footage is retained for a limited period in accordance with data protection laws and is accessed only by authorised personnel.

  • By entering the venue, you consent to being recorded by CCTV cameras.

  • If you have any questions, please contact us at events@brixtonstoreys.com.